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Phoenix Group Equity Release Review (2025): Key Insights

Phoenix Group does not offer equity release directly. Instead, they focus on managing portfolios and funding retirement solutions. If you're looking into equity release, consider alternatives, but for managed portfolios and retirement planning, Phoenix Group’s expertise is well-regarded.
Phoenix Group Equity Release
What Is the Review for Phoenix Group’s Portfolio Management? Discover How They Manage Your Retirement Funds and Read Consumer Reviews. Find Out Here if Phoenix Group Is Right for Your Retirement Planning.
This article contains tops tips from our experts, backed by in-depth research.
Katherine Read
Written by Katherine Read
Bert Hofhuis
Edited by Bert Hofhuis
Paul Sawyer
Reviewed by Paul Sawyer

Contributors:

Francis Hui
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Key Takeaways
  • The pros of Phoenix Group equity release include the ability to unlock a tax-free lump sum from your home value, while cons may include a reduced inheritance for your family and potentially affecting your tax position or benefit entitlements.
  • Their equity release scheme operates by allowing homeowners over 55 to release a portion of their property's value, which is repaid, along with accrued interest, when the home is sold.
  • They are a reliable equity release provider, regulated by the Financial Conduct Authority and a member of the Equity Release Council.
  • Their rates can vary between 5.97% to 6.28%* based on factors such as your age, property value, and the amount you wish to release, making it important to get an accurate quote.
  • Customer feedback about them is generally positive, highlighting elements like prompt service, clear communication, and competitive rates.

Are you wondering if Phoenix Group offers equity release?

The equity release industry has some major businesses joining the ranks, including some of the UK’s leading savings and retirement businesses.

In This Article, You Will Discover:

    This is why you may want to know if Phoenix Group offers equity release.

    Aiming for excellence, the group owns two of the leading equity release firms in the UK.1

    More information...

    NOTE: SovereignBoss is an impartial and unconnected third-party information provider via this website, and the details replicated in this commentary represent the opinions of SovereignBoss only and may not reflect the views or opinions of Phoenix Group. This article must not be interpreted as advice, nor is it a solicitation to conduct transactions in any financial product provided by Phoenix Group.

    An Introduction to the Phoenix Group

    The Phoenix Group has been in business since 1782.2

    With almost 240 years of experience, it aims to better all of it's stakeholders.

    It's success is built on the foundation of more than one hundred legacy insurance brands, which it has consolidated.

    It is the proud owner of market-leading companies across the UK and Europe.

    Phoenix Group is dedicated to increasing its Open business to assist more individuals and companies in realising their dreams.

    Which Companies Form Phoenix Group?

    Phoenix Group is the umbrella group of six leading financial institutions in Europe. These are:

    • Phoenix Life – A leading pension services provider that offers retirement planning packages for homeowners to think ahead.
    • Standard Life – Offering pension and retirement products, savings accounts, lifetime mortgages and investment solutions.
    • ReAssure – A pension, insurance, and investment company with over 3mln policies on its books.
    • SunLife – A financial institution that caters specifically to the over 50s market.
    • Phoenix Wealth – Providers of annuities, retirement wealth accounts, family trusts, investment bonds, and other pension products.
    • Phoenix Ireland – Funeral and investment policies designed for customers in Ireland.

    Does Phoenix Group Have an Equity Release Calculator?

    No, Phoenix Group does not have an equity release calculator.

    If you are curious about equity release, why not use the calculator below to see approximately how much equity you may be able to release from your home?

    What Are the Pros and Cons of the Phoenix Group?

    The pros and cons of the Phoenix Group include that it is an award-winning brand however, it has received consistently bad customer reviews.

    Pros of Phoenix Group equity release:

    • The Phoenix Group aims for excellence.
    • All its brands offer leading and award-winning services.
    • It offers a huge range of retirement products, it has the skills to look at your retirement holistically, helping you to determine if equity release is the best solution for you and your family.

    Cons of Phoenix Group equity release:

    • It has received consistently low ratings from its customers.
    • Equity release can devalue the inheritance you plan on leaving behind.
    • Equity release may impact your eligibility for means-tested benefits.

    Phoenix Group Customer Reviews and Ratings

    You can view Phoenix Group's customer reviews and ratings below.

    How Did We Review The Information on Phoenix Group?

    We reviewed Phoenix Group based on the following:

    • Reputation and History – How many years they have been in business, customer reviews, and industry rewards received.
    • Financial Strength – Ensuring it is going strong and has adequate funds to meet long-term commitments.
    • Product Range – We favour companies offering a variety of equity release schemes with greater product flexibility.
    • Interest Rates and Fees – We review competitive rates compared to industry averages and they must be fully transparent about rates and fees without hidden costs.
    • Customer Service and Support – When and how it is available, response times, and available online educational resources. As well as online tools, like a calculator.
    • Code of Conduct and Compliance – We only consider companies that adhere to recognised industry standards and codes.
    • Industry Insights and Peer Reviews – We care about a company’s industry-wide reputation.
    • Innovation and Technology – Is there a streamlined, digital application process?
    • Client Testimonials – Success stories and the complaints resolution process.

    Our review of Phoenix Group's information is independent We are not affiliated with it.

    Phoenix Group Complaints

    If you are dissatisfied with Phoenix Group and want to make a complaint, the best place to do so is on the website.

    It is concerned about its clients and will direct you to the appropriate department if possible.

    Phoenix Group’s Interest Rates

    The Phoenix Group interest rates you receive will depend on your age, property value, and your health.

    Depending on the current market rates, the interest could be anywhere from 5.97% to 6.28% AER*.

    You can find the most recent equity release rates here.

    *While we regularly review interest rates, these may have changed since publication.

    Do Phoenix Group's Companies Offer Equity Release and Lifetime Mortgage Products?

    Yes, Standard Life is an equity release provider.

    You can choose between a lump sum lifetime mortgage or a drawdown lifetime mortgage with Standard Life.

    What Are Phoenix Group's Fees?

    Phoenix Group's fees include an application fee payable if you choose to proceed with one of its plans.

    FCA Details

    Registration Numbers

    • FCA Reg Number for Standard Life Lifetime Mortgages:  310206

    FCA and Companies House Link

    Phoenix Group Contact Number and Address

    Common Questions

    Is the Phoenix Group a Member of the Equity Release Council?

    What Are the Pros and Cons of Phoenix Group Equity Release?

    How Does Phoenix Group's Equity Release Scheme Work?

    What Are the Rates for Phoenix Group Equity Release?

    What Are Customers Saying About Phoenix Group Equity Release?

    Is Phoenix Group a Reliable Equity Release Provider?

    Conclusion

    With Phoenix Group being a trusted and reputable name in the financial industry, releasing equity through it's company, Standard Life is a viable option.

    Whether you are looking to go on your dream vacation or do some home improvements, you can decide if Standard Life and the Phoenix Group's equity release options are right for you.

    The features mentioned and the amounts raised, are subject to the lender’s criteria, terms and conditions. These may take into account the age, health and lifestyle factors in order to provide an enhanced amount. To understand the features and risks, ask for a personalised illustration.

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